XANDRACO CUSTOMER CARE
Contact Xandraco
Questions before ordering or need help with an existing purchase? We're here to help. Contact Xandraco for product enquiries, order assistance, payment questions, shipping support and after-sales service.
WhatsApp Customer Support
The easiest way to reach Xandraco is through WhatsApp.
WhatsApp: +60 16-202 5259
Service Hours:
Daily · 9:00 AM–10:00 PM
Product Enquiries
Not sure which product to choose? You can contact us before placing your order.
We can assist with questions regarding product details, available stock, natural crystal pieces, product variations and general purchasing information.
Sending us the product name or a screenshot will help us identify the item more quickly.
Need Help With an Existing Order?
To help us locate your order quickly, please prepare the following information when contacting customer support:
- ✓ Order number
- ✓ Customer name
- ✓ Phone number used for the order
- ✓ Product name
- ✓ Payment proof if relevant
- ✓ Photos or video if reporting damage
Please keep the product, original packaging, courier label and protective materials. Take clear photographs or video and contact us as soon as possible so we can review the issue. Please do not return an item before receiving return instructions from Xandraco.
We're Happy to Help
Whether you're choosing something special or checking on an existing order, Xandraco aims to make your shopping experience simple, clear and personal.
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Contact Xandraco